Privacy Policy

Website Usage Statistics

Our visitor analytics records pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on buttons and links. This data is recorded for every visitor; there is currently no analytics consent banner on this site.

This analytics service uses no cookies, stores nothing on the visitor’s device, does not keep IP addresses, and does not identify visitors or recognize returning visitors. Detailed data is kept for 90 days and daily summaries for one year.

Cookies

Cookies are small text files stored in your browser or on your device. Our site uses a necessary, protected sign-in cookie to remember an agent’s verified private-code access for up to 90 days. It is used for authentication, not to identify repeat visitors for advertising or website analytics. Account and reviewer sign-in may also use browser storage to maintain an authenticated session.

Your light or dark appearance preference is saved in your browser. Embedded YouTube videos may use cookies or other browser storage under Google’s policies. Our cookie-free visitor analytics does not use cookies to collect names, email addresses, or identify unique and repeat visitors.

Registration Forms

Personal information submitted through registration and request forms, such as your name, email, phone number, or property address, is used to respond to your request and provide requested information about our products and services to consenting users. When you ask to receive a service or contact an agent, we share only the data necessary to fulfill that request with the relevant agent or partner.

Event submissions, auction inquiries, and nonprofit introduction requests are stored privately through our cloud service provider and are accessible to authorized personnel. Event submissions remain private while pending review; approved event details, including the event location, are published on our calendar and subscription feed. Organizer contact details are not part of the public calendar.

Agent Tools and Location Sharing

Private agent access uses individual access codes and protected sessions. Reviewer access uses verified account identity. Our authentication and hosting providers process the information needed to operate these services.

An agent’s device coordinates are requested only when the agent explicitly chooses to share or update their location. Enabled coordinates appear on the public map and are retained until the agent removes the shared location. Signing in or opening a page does not automatically capture location or track movement.

External Services

Google receives connection and playback information when YouTube videos or thumbnails load, including your IP address and browser information, and may use cookies or browser storage under its own policies. Some videos use YouTube’s privacy-enhanced embed address; this does not prevent Google from receiving connection information.

Our map loads geographic files from jsDelivr, which receives your IP address and browser connection information when those files are requested. Google Fonts receives connection information when the site’s fonts load. These providers handle their own service logs under their respective policies.

Directions links open Google Maps, and event registration links open Eventbrite. Information you provide on those services is received and handled by them, not by this website’s registration forms.

Security

We prioritize the security of your data using hardware and software safeguards designed to prevent unauthorized access, loss, or misuse. While we make every effort to protect your personal information, no online system is completely immune to security breaches. To the extent permitted by applicable law, we are not responsible for breaches beyond our reasonable control.

Third-Party Links

Our website contains links to external websites, and other sites may link back to www.pcgagents.com. Third-party sites operate under their own privacy policies and terms of use, which we encourage you to review. This privacy policy applies exclusively to information collected on our website.

Policy Updates

Private Client Group Agents | Compass may update this policy periodically. We recommend checking this page occasionally to stay informed of any changes.

Contact Us

We value your feedback. If you have questions, concerns, or comments about this Privacy Policy or our services, please email us at info@pcgagents.com.